When members experience a power outage or need a meter reconnection after hours a list of "trouble" phone numbers are listed in each area phone book.
- After office hours, a power outage or meter reset call to the members' local phone number is intercepted by an answering machine whose message gives the customer the emergency number to call. This method prevents the necessity of members having long-distance call charges. Caney Fork Electric's answering service then notifies the proper "on-call" personnel.
- After office hours to report power outages or meter resets call:
In Cannon, Coffee, and Putnam Counties : 1-888-890-6060
Toll Free: 1-888-505-3030
- To report all other business needs, call your local business office during regular working hours:
McMinnville: 931-473-3116: Monday-Friday 7am - 5pm.
Smithville: 615-597-5626: Monday-Friday 7:30am - 4:30pm.
Sparta: 931-836-3129: Monday-Friday 7am-5pm.
Spencer: 931-946-7575: Monday-Friday 7:30am-4:30pm
- Toll Free 888-505-3030
During regular office hours, the member may call these offices at their local numbers or at Caney Fork's toll-free phone number: 1-888-505-3030.